Job Description

Unlock your potential at The Essex Resort & Spa!

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

Discover a sanctuary of serenity and rejuvenation at The Essex, nestled amidst the tranquil beauty of Vermont's Champlain Valley. Join our team and become part of a dedicated community committed to promoting holistic wellness and relaxation. With a range of luxurious treatments, state-of-the-art facilities, and a team of skilled professionals, The Essex offers an unparalleled opportunity to contribute to the wellbeing and renewal of our guests.

BASIC FUNCTION: The Spa Attendant greets clients and introduces the facilities and program components to individuals and groups. Furthermore, the attendant monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.

ESSENTIAL FUNCTIONS:

• Greeting clients as they enter the Sports & Fitness Center.
• Providing clients with tours and information related to the Sports and Fitness Center and its features.
• Assisting clients and guests with proper equipment usage.
• Answering the telephone identifying yourself, your department, and offering assistance.
• Taking appointments either by phone or in person and recording the transactions in the appropriate area.
• Following daily checklist as detailed on Spa’s whiteboard.
• Maintaining a well-groomed, professional appearance, which includes wearing a clean and well-kept uniform, and nametag.
• Reporting any accidents or injuries to the Security Department.
• Keeping men’s/ladies spas and fitness center clean, orderly, and well stocked with necessary items.
• Making sure tennis courts and sports court are maintained (fresh water and ice; trash and loose balls picked up).

MARIGINAL FUNCTIONS:

• Ability to work assigned shift/work schedule.
• Ability to carry out tasks, written or verbal, as assigned by Management.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• CPR and First Aid certification preferred.
• Computer knowledge.
• Ability to communicate effectively in the English language.
• Ability to transport, handle and/or lift 50 lbs. (NOTE: sports and fitness equipment).

Benefits:

• At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. 
• From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. 
• Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.
• Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:
• Medical Insurance (with Employer contribution).
• Dental Insurance (with Employer contribution).
• Vision Insurance.
• Life & Disability Insurance (Employer paid).
• Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
• Medical Care Flexible Spending Account.
• Dependent Care Account (for Daycare, elderly care or other dependent care).
• Short and Long Term Disability Insurances.
• Accident Insurance.
• Critical Illness Insurance for employee and spouse/domestic partner.
• Paid Time Off.
• Bereavement Time.

All employees at least 21 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 1 year of employment.

Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts:

• Restaurant.
• Spa (on treatments and products).
• Cook Academy.

Other Discounts:

• Memberships to The Edge Sports & Fitness.
• Stays at the hotel for employee, friends and/or family.
• Movie tickets to Essex Cinemas.
• Essex Experience (varies by business).
• Stays at other New England Inns & Resorts as part of the NEIRA program.
• Ski passes to Smuggler’s Notch & Sugarbush/IKON.

Other Benefits:

• Complimentary use of the on-site fitness center.
• Complimentary use of the on-site Tennis courts.
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age).

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