Job Description

Location: CHA Cambridge Hospital Work Days: Monday - Friday, 4 hours per dayCategory: Clerical and Administrative Support Department: CHA Obstetrics & Gynecology Center Cambridge Job Type: PT20Plus HPW Work Shift: Day Hours/Week: 20.00 Union Name: CH Laborers 380Department Description:Cambridge Health Alliance (CHA) is an innovative leader in community health, providing equitable care for all populations across Boston's metro-north region. As a member of CHA's OB/GYN practice, you will be part of a dynamic, interdisciplinary team serving diverse individuals of all ages with their obstetric and gynecological needs in an inclusive, supportive, and culturally responsive environment. Job Summary:The Practice Medical Receptionist on the OB/GYN team performs a wide range of administrative and support functions for the department. They serve as a primary point of contact for patients and provide excellent customer service through clear communication. Administrative responsibilities will include, but are not limited to:Handling all calls appropriately and courteouslyRegistering patients and scheduling appointments via EpicVerifying insurance eligibility using PASSPORTMaintaining and supporting both paper and electronic medical recordsCollecting, processing, and reconciling co-pays to be depositedProviding financial support by processing charges, reconciling daily receipts, and identifying and correcting errors in billingAssisting direct patient care providers with electronic and paper correspondenceParticipating on a planned care team and attending departmental meetingsQualifications:High School Diploma or GED required1 year of experience working in an outpatient medical setting preferredBilingual in Spanish, Portuguese, or Haitian Creole preferredExperience working on a Planned Care Team preferredMust possess excellent customer service skills and attention to detail In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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