Customer services Job at Wipro Ltd, Garden Grove, CA

NzJkOWp0bHVwNm93QUtJUXFPd09YRllSbFE9PQ==
  • Wipro Ltd
  • Garden Grove, CA

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Employment Type: Full-Time
Salary: $ 40.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

ITRS

Business Development Representative - Financial Services Job at ITRS

 ...Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are...  ...Executives to produce leads and build customer pipelines. This is an entry-level role and is supported by a BDR manager who will take you... 

Language Trainers

Language teacher - French | ID955124 Job at Language Trainers

 ...Language Trainers is a successful language training company working with freelance teachers of 70different languages in hundreds of towns...  ...Language, Anytime, Anywhere! We are currently looking for a Frenchlanguage teacher for one of our clients in Miami Beach .... 

Vertex

Vertex Fall 2025 Co-op, Co-op Logistics (Boston, MA) Job at Vertex

 ...Vertex Co-op Program The Vertex Co-op Program offers students the opportunity to learn about the pharmaceutical industry from a hands-on perspective. You will be working closely with and learning from some of the brightest people in the industry. When you join our... 

Allied Universal

Security Shift Supervisor Armed Job at Allied Universal

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture... 

Kelly Services

Lab Assistant Job at Kelly Services

**Lab Assistant****Location:** Sunnyvale, CA**Shift** : M-F, standard working hours**Pay** : $28.66-$30.66/hr**RESPONSIBILITIES** :+ Maintain accurate inventory and location of pre-clinical and clinical samples+ Maintain sample integrity+ Accession pre-clinical and...